Since this is the bug category, the shape of a report we can actually act on: What you did, in the order you did it. What you expected, and what happened instead. Where: which view, which browser or the phone app, roughly when. Screenshots with the numbers cropped out if you would rather not share them — the layout is usually what we need, not your data. What not to put in a public thread: your account e-mail, your device serial number, or a photograph of anything from a clinic. If a report needs your account looked at, the in-app feedback button is attached to it and this board is not.