The follow-up question this always produces, so let us pre-empt it: after the import succeeds, that machine shows up as a BMC device rather than under the name on the box. That is correct and it is your machine. The Luna G3X is manufactured by BMC Medical and sold under a different brand; internally the device identifies itself with the manufacturer's model name, and the app reports what the machine says about itself rather than what the retail box says. Your data, charts and settings are complete — only the label differs. Worth knowing for the same family of machines: their cards use a newer format that some older desktop tools, including released OSCAR versions, cannot read at all. If you have been told your machine's data is unreadable, that may be why.