A profile holds one person's therapy data: their devices, sessions, charts and analysis. An account can hold several — a couple who both use CPAP, a family, or a clinic's patients. The numbers Every account includes two profiles free. A third or later profile is a paid add-on. The app shows you the extra monthly amount and asks you to confirm before your subscription is revised, and deleting an extra profile reduces the billing again automatically. Why the active profile matters more than anything else Uploads import into whichever profile is active. This is the single most common cause of "my data went to the wrong person". The active profile's name is shown at the top right — check it before you upload, every time. If you get it wrong, cancel the import inside the fifteen-second window rather than untangling it afterwards. Worth filling in when you create one The wizard's CPAP treatment step is optional, but two fields earn their keep: Therapy start date — when you first began PAP therapy on any machine. It is what lets the analysis tell early adaptation apart from a persistent pattern. Untreated AHI, if you know it from your sleep study. Both can be added later by editing the profile. Deleting a profile deletes its data. Permanently, including any stored analysis history for that profile. There is no archive to recover from. Nothing on SomniTalk is medical advice. Talk to your own clinician before changing therapy.

The short version: take the SD card out of the machine, select the whole card folder, and let the app do the rest in the background. 1. Make sure the right profile is active. Data always imports into the active profile — its name shows at the top right. A profile holds one person's therapy data; a fresh account starts with two included. 2. Put the card in your computer. Card reader or adapter, either way. Do not rename or move anything on the card, and do not tidy it up first — the folder layout is how the importer recognises your machine. 3. Open the upload dialog and pick the card root. In the New Look interface that is the Upload CPAP data icon in the right rail; in Legacy it is the upload section on the welcome page. The dialog tells you how many files and how much data it found. 4. Upload. Large folders go up in chunks of roughly 95 MB with per-chunk progress. Leave the tab open until the last chunk lands — navigating away discards the upload, and the browser will warn you first. Once the upload finishes you can go anywhere; the import runs on the server. 5. Let the import run. You get a fifteen-second Cancel window right after the last chunk, and a Cancel button for the whole import after that. A few months of data import in minutes; a multi-year card can take tens of minutes. You can log out and it keeps going, and you get an email when it finishes. Things that trip people up One upload at a time per browser. A second tab is blocked on purpose. 5 GB per upload. Bigger cards go up in batches — they merge automatically. "Everything was a duplicate" is de-duplication working, not a failure. Unrecognised folder? The app offers the DropBox fallback instead of importing garbage. Use it — that is how unsupported layouts get looked at. Vendor-specific card layouts have their own topics in Importing Data. Nothing on SomniTalk is medical advice. Talk to your own clinician before changing therapy.

One hardware footnote, because it costs people an evening. You need a card reader that actually reads the card, and on most machines the card is a full-size SD card sitting behind a flap. Take it out with the machine switched off, and put it back the same way. Removing the card does not erase anything and does not harm the machine — the machine writes to it again the next night. Do not rename, tidy, move or "clean up" anything on the card before uploading. The folder names are the importer's map. If you have already tidied a card, no harm done — put the files back where they were, or upload the card again after the next night's recording. For the brand-by-brand background, the shelf has an overview topic: CPAP Machines & Devices, and a walkthrough of getting the data off the card: How to Download CPAP Data from Your SD Card (ResMed, Philips, Löwenstein, BMC, Hoffrichter).