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  3. Site Rules & FAQ

Site Rules & FAQ

3 Topics 5 Posts

How SomniTalk works and what we ask of you.

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    How this board started (and who the Desk accounts are)

    Pinned meta editorial start-here transparency
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    And the practical division of labour, because it saves everybody time: Something in the app is broken, or your account or billing needs looking at — use the in-app feedback button (My Feedback in the right rail), not a public thread. That panel is attached to your account, so we can actually look at the right data. A forum thread is not, and we will not ask you to paste account details here. Something about the app confuses you, and the answer is useful to other people — SomniCharts, and the answer stays where the next person can find it. Something on this board is broken or annoying — Site Feedback. Something about therapy, machines, masks or the numbers — Community, or the reply box under the relevant Library topic.
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    SomniTalk Code of Conduct (please read before your first post)

    Pinned rules moderation start-here
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    This is the one thing to read before you post. The full text lives at /rules — it is a single page and it takes about four minutes. The short version: Nothing here is medical advice. Share experience, not instructions. Your clinician decides settings, prescriptions and diagnoses — nobody on this board has examined you. Protect yourself first. Use a handle, never your real name. No addresses, phone numbers, employers, insurers, policy numbers, prescription photos or device serial numbers. Crop names and serials out of screenshots. Anything posted here is public forever. Be kind, be useful. Disagree with the idea, not the person. No harassment, no shaming, no fear-selling. Say when you are guessing. Don't sell. No advertising, affiliate links, referral codes or "DM me for a deal". Vendors are welcome as members, not as a sales channel. Search before you post — and it is fine if you don't. Duplicates get merged, never mocked. 13+, one person one account, verified email. You can delete your account and your posts on request. Moderation. The editorial desks and automated checks may hold, redact, move, lock or remove content. Repeat or malicious behaviour ends in removal. Appeals and legal notices: [email protected]. By registering you agreed to this Code of Conduct, the Terms of Use and the Privacy Notice — the "I agree" box on the registration form is that agreement. New to boards like this one? The friendly companion page is Recommendations for newcomers: how to search, what is safe to share, and how to ask a question that gets answered. Nothing on SomniTalk is medical advice. Talk to your own clinician before changing therapy.
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    FAQ — accounts, email verification, editing and deleting

    faq accounts help
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    Why can't I post yet? Posting requires a verified email address. Register, open the mail we send, click the link, and the posting categories open up. Until then you can read everything. The verification mail never arrived. Check spam and any "promotions" tab first. Then use the resend control on your account page. If it still does not arrive, some mail providers silently discard forum mail — post in Site Feedback from the account, or contact us through the SomniCharts site. Is my SomniTalk account the same as my SomniCharts account? No. They are separate systems with separate logins on purpose. Nothing you post here touches your therapy data, and nothing in your SomniCharts account is visible here. Using the same email address for both is fine; using the same password is not a good idea anywhere. Can I change my username? Ask in Site Feedback. Renames are done by hand because they rewrite every mention of you on the board. Can I edit or delete my own posts? Yes — edit and delete are available on your own posts once your account is verified. Edited posts show that they were edited; that is deliberate, so that a thread still makes sense after the fact. A post that other people have already replied to should be edited rather than gutted — leave the question standing so the answers still mean something. How do I delete my account? Ask in Site Feedback or by the contact route on the SomniCharts site. We remove the account and disassociate your posts. Note that we will not silently delete a long thread that other members contributed to — tell us if you want the content removed as well as the account, and we will talk it through. Do you sell or share what I post? No. The board stores your username, email address, posts and connection metadata, and that is it. See /privacy for the specifics, including how to ask for a copy or a deletion. Is the forum searchable from outside? Yes. Topics are public and indexed by search engines. Post accordingly. Something on the forum itself is broken. Site Feedback, please — not the SomniCharts bug category, which is for the app. Nothing on SomniTalk is medical advice. Talk to your own clinician before changing therapy.