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SomniCharts

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Everything about the SomniCharts app — how-to, imports, SomniDoc, mobile, billing, bugs, ideas.

Subcategories

  • Release notes and news from the SomniCharts team.

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    SomniTalk is the community board for SomniCharts — and for CPAP therapy generally. It is new, it is in beta, and you are early. What is here Library — a reference shelf. Every article published on the SomniCharts Learn site has a topic here: the summary and a link to the full article, with the discussion underneath it. Staff post the topics; anyone can reply. SomniCharts — the product categories: getting started, importing data, charts and statistics, SomniDoc, deep analysis, the mobile app, billing, bug reports and feature requests. Community — introductions, the first weeks, masks and comfort, data talk, living with sleep apnea, and an off-topic lounge. SomniTalk — the rules, the FAQ, and a category for telling us the forum itself is broken. What "beta" means here Categories, layout and settings may still move. If something looks half-finished, it probably is — tell us in Site Feedback. Posting requires a verified email address. That is deliberate: it is the cheapest spam control that does not put a puzzle in front of a real person. Nothing you post here is visible to your SomniCharts account, and nothing in your SomniCharts account is visible here. They are separate systems on purpose. What this board is not It is not a clinic and it is not a support ticket queue. Nobody here — staff included — will tell you what your pressure should be. For account, billing or data problems that need your account looked at, use the in-app feedback button rather than a public thread. Read the Rules of SomniTalk before your first post, then introduce yourself. Nothing on SomniTalk is medical advice. Talk to your own clinician before changing therapy.

  • First steps, profiles, dashboard, settings.

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    A profile holds one person's therapy data: their devices, sessions, charts and analysis. An account can hold several — a couple who both use CPAP, a family, or a clinic's patients. The numbers Every account includes two profiles free. A third or later profile is a paid add-on. The app shows you the extra monthly amount and asks you to confirm before your subscription is revised, and deleting an extra profile reduces the billing again automatically. Why the active profile matters more than anything else Uploads import into whichever profile is active. This is the single most common cause of "my data went to the wrong person". The active profile's name is shown at the top right — check it before you upload, every time. If you get it wrong, cancel the import inside the fifteen-second window rather than untangling it afterwards. Worth filling in when you create one The wizard's CPAP treatment step is optional, but two fields earn their keep: Therapy start date — when you first began PAP therapy on any machine. It is what lets the analysis tell early adaptation apart from a persistent pattern. Untreated AHI, if you know it from your sleep study. Both can be added later by editing the profile. Deleting a profile deletes its data. Permanently, including any stored analysis history for that profile. There is no archive to recover from. Nothing on SomniTalk is medical advice. Talk to your own clinician before changing therapy.

  • SD cards, folders, ResMed / Philips / Löwenstein / BMC quirks, chunked uploads.

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    The Luna range is built by BMC Medical and sold under the React Health / 3B Medical brand, which is why the same machine has two names depending on where you bought it. Three card layouts turn up, and you select the card root for all three. 1. Luna G3X (and BMC G3 A20 / B20A on recent firmware) The card root holds files named after the machine's serial number — something like A31XXXXXXXX.idx, .evt, .set and .log, plus numbered waveform files .000, .001 and so on. You will probably also see nP3-… files (the machine's language packs) and a System Volume Information folder. All of that is normal. Select the whole card. 2. Luna G2S (the older Luna) The same serial-named files, but with a .USR file where the G3 platform has .evt. 3. Luna II / Hoffrichter POINT (ResVent format) A card with THERAPY and RECORD folders. The two questions we get most "My Luna G3X shows up as BMC Medical G3 A20." That is correct, and it is your machine. The device reports itself as a G3 A20; SomniCharts prints what the machine says rather than what the retail box says. Your data, charts and settings are complete — only the label differs. "My G3X card went to DropBox review from the phone." The Android app needs version 1.12 or newer to recognise the G3-platform layout. Update from Google Play and upload again, or upload the same card from the web app. Worth knowing: the G3 card format is newer than some other tools can read. If a different program refuses your card, that is not a sign the card is damaged. Nothing on SomniTalk is medical advice. Talk to your own clinician before changing therapy.

  • Daily view, overview, statistics, oximetry, cardiorespiratory dynamics.

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    The Daily view stacks one night's channels on a shared time axis. Read it top to bottom and the night tells a story. Flow rate — the breath-by-breath trace. This is the channel every event is scored from, and the one worth zooming into. Flattened tops, a sawtooth, or a run of shallow breaths followed by a big recovery breath all look distinct once you have seen them. Pressure — what the machine delivered. On an auto machine, watch where it rises: a pressure that climbs and then holds is responding to something. Leak — the channel that invalidates everything else when it goes wrong. A high leak stretch means the machine's event scoring over that stretch is unreliable, so read leak first and events second. Event markers — apneas, hypopneas, and the machine's own extra event types. Their clustering is usually more informative than their count. Snore / flow limitation, where your machine records them. Oximetry (SpO2 and pulse), when a compatible oximeter recorded that night. Three habits worth having: Zoom in. A whole night squeezed into one screen hides everything interesting. Ten-minute windows around a cluster are where the answers are. Check the axis before you react. Charts auto-scale; a dramatic-looking excursion may be two units wide. Nights run noon to noon. A session starting at 1 a.m. on the 15th belongs to the 14th's night. This is deliberate and it is why "my night is missing" almost always resolves to "it is on the previous date". Post a night in Data Talk if you want a second pair of eyes — there is a topic there on how to share a screenshot safely first. Nothing on SomniTalk is medical advice. Talk to your own clinician before changing therapy.

  • Memory, follow-ups, Clinician Brief, what it can and cannot say.

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    SomniDoc keeps a per-profile archive of its conversations so that later answers can refer back to earlier ones. It is on by default. Here is exactly what that means and where every control lives. What is stored The topic you picked or the question you typed, SomniDoc's answer, the scope and date range, and whether Doctor Mode was on. The newest 200 conversations per profile are kept; older ones are pruned automatically. What is not stored The internal topic prompt itself. And nothing crosses between profiles: profile A's history is invisible to profile B, even inside the same account. Where to see it Every SomniDoc panel shows a History · N chip. Open it to re-read a past answer or delete a single one. What it does with the memory After an analysis, a background step distils what you told it (a mask change, an appointment, a symptom), a dated one-line digest of what it concluded, and the topics you keep returning to. Later answers receive that and can say "when we looked at July…". Any answer that used memory says so, and cites how many earlier conversations it drew on. If the memory is empty it says nothing about the past — it does not invent one. How to pause or erase it Memory · On/Off next to History (also under Profile → edit → SomniDoc Memory). Switching it off stops anything new being stored; existing history stays readable. Forget everything — type FORGET to confirm — permanently deletes that profile's archive. Deleting the profile, or the account, deletes it too. See and correct it: the Memory panel shows the running summary, the dated facts (you can delete any that are wrong), and previous assessments. You can also add a fact by hand; facts you add yourself are never overwritten automatically. Support Mode When SomniCharts staff assist inside your account, SomniDoc runs without memory. Staff can neither read nor add to your archive. One efficiency note Ask for the same analysis again with nothing newly imported, and SomniDoc replays its earlier answer — marked From SomniDoc memory — instead of spending one of the day's questions. Press Analyze again within ten minutes if you want a fresh take. SomniDoc is educational, not diagnostic. It observes and explains; it does not diagnose and it does not prescribe. Nothing on SomniTalk is medical advice. Talk to your own clinician before changing therapy.

  • The deep-analysis detectors.

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    Three different engines with three different jobs. They are often confused, so: SomniScan — the deep pass over a night's waveform Where the Daily view draws what the machine recorded, SomniScan goes back over the high-resolution flow data itself and looks for what the machine's own scoring did not flag. Its output is a set of findings about a specific night with the evidence attached. SomniPattern — the pass across many nights A single night is noise; twenty nights is a signal. SomniPattern looks for repetition: events clustering at the same hour, a channel drifting week over week, nights that group into recognisable types. It answers "is this a pattern or was that one bad Tuesday?". Somni-UARS — the specific hunt for upper-airway resistance Flow limitation and airway resistance do not always produce scoreable apneas or hypopneas, which is exactly why they get missed. This engine looks at breath morphology for that signature rather than at the event count. What they all have in common They read the same imported data you can see. Nothing is inferred from outside your account. They produce observations, not diagnoses. A finding is a place to look, and a good thing to raise with your clinician — it is not a verdict, and it does not replace a sleep study. They are part of the advanced tier. Locked tiles say which one they need. Bring findings here if you want help reading them. Bring them to your clinician if you want to act on them. Nothing on SomniTalk is medical advice. Talk to your own clinician before changing therapy.

  • The phone apps.

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    The official Android app (SomniCharts, com.somnicharts.mobile) is on Google Play. It signs into the same account and shows the same profiles and the same data as the web app. iOS is planned but not yet available. What it does The dashboard adapted to a phone screen, including SomniDoc analysis. Uploads from the phone. Put the card in a reader (or OTG adapter), tap upload, and pick the card folder with Android's system folder picker. It streams to exactly the same import pipeline as the web: recognised cards import, unrecognised folders go to DropBox review, same as the browser. Background imports and queueing behave identically — the work happens on the server. SomniDoc follow-up questions, and a History chip listing that profile's past analyses (tap to re-read, swipe to delete). Account deletion and profile management. What is not on the phone yet The Memory panel — what SomniDoc remembers, adding a fact by hand, and Forget everything. Those live on the website. The Clinician Brief and its sharing tools. The phone's Share button still exports the answer you are looking at as a PDF. The History chip is hidden entirely when memory is switched off for that profile; the switch itself is on the website. Two things that catch people out Subscription checkout opens in your browser via a one-time link. That is deliberate: mobile browsers isolate cookies, so the app hands you off safely rather than pretending to be signed in. Complete PayPal there and the app picks the tier up. Luna G3X / BMC G3 cards need app version 1.12 or newer. Older versions do not recognise that card layout and send it to DropBox review instead. Update and re-upload, or use the web app for that card. Missing something you need on the phone? The Feature Requests category is the right place, and mobile requests are tracked separately from web ones. Nothing on SomniTalk is medical advice. Talk to your own clinician before changing therapy.

  • Tiers, trials, PayPal, cancellations.

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    Current prices are on the SomniCharts pricing page — this topic is about what you actually get, which is the part the price list does not explain well. Free / lapsed Your account and your data stay. You can sign in, upload, and see the basic dashboard tiles. The analysis engines are locked. Nothing is deleted for being on the free state — re-subscribing unlocks the rest of what is already there. Silver — the core experience Uploads, the dashboard tiles, Daily, Overview, Statistics and Reports. This is a complete way to follow your therapy over time. What is not included: Charts View waveforms, SomniScan deep analysis, SomniPattern pattern detection, and SomniDoc. Those tiles show a lock and say what they need. Gold — everything SomniDoc AI analysis, Charts View waveforms, SomniScan, SomniPattern, the full deep analysis experience, and the Clinician Brief with its printing, PDF, tracked email and 14-day share links. The honest bit If you want to watch your therapy — usage, leak, AHI, trends — Silver is genuinely enough, and plenty of people stay there. If you want to investigate your therapy — waveform detail, pattern hunting, and an assistant that explains what it sees and can hand a summary to your doctor — that is Gold, and Silver will frustrate you. Trials and changes New accounts get a seven-day trial of the paid experience, and picking or changing a tier starts a fresh seven-day window before billing. Trial time is tracked per person, so deleting and recreating an account does not mint new trial days. Changing tier revises the same PayPal subscription; downgrading re-locks the Gold features at the change. Extra profiles beyond the two free ones are a separate add-on — the app shows the amount and asks before revising your billing, and deleting one reduces it again. Billing problems are not a forum topic. If a charge looks wrong or your tier does not match what you are paying, use the in-app feedback button with your account email — those get checked against PayPal directly, which nobody in a public thread can do. Nothing on SomniTalk is medical advice. Talk to your own clinician before changing therapy.

  • Something broke? Tell us exactly what you saw.

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    A good bug report is not a long one. It is a specific one. Six lines beats six paragraphs. Please include What you did — the exact steps, in order. "Uploaded a card, then opened Daily for 15 August" is a report; "the charts don't work" is not. What you expected, and what happened instead. Where — New Look or Legacy, web or the Android app, and which browser. When — date and rough time, and your time zone. It is how we find the matching server-side record. Which machine the data came from — make and model. A surprising number of bugs are vendor-specific. Whether it repeats. Once, every time, or only after a particular step? Screenshots help — clean them first. Crop out your name, profile name, email address and the device serial number. See the screenshot topic in Data Talk. Please do not post here Your account email, password, or anything that identifies your account. If we need it, we will ask for it privately. Somebody else's data. Billing disputes and "my subscription is wrong" — those need your account looked at, which means the in-app feedback button, not a public thread. What happens next Reproducible reports get investigated and answered in the thread. Reports we cannot reproduce get questions — please answer them, because that is usually where the real trigger turns up. A confirmed fix is announced in Announcements & Updates with the version it shipped in. One report per thread, please. Two bugs in one thread means one of them gets forgotten. Nothing on SomniTalk is medical advice. Talk to your own clinician before changing therapy.

  • What should SomniCharts do next?

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    The permanent thread for "it would be great if…". Small ideas are welcome — some of the best changes have been three-line suggestions. A good request answers three questions What would you do with it? The task, not the widget. "I want to compare two nights side by side" tells us far more than "add a compare button", because there may be a better answer than a button. How often would you use it? Daily, at every clinic appointment, or once a year. That difference decides where an idea lands. What do you do today instead? The workaround is usually the clearest description of the problem. Please One idea per post, so it can be discussed and tracked separately. Say whether it is web, mobile or both — they are built separately. If someone has already asked for it, reply on their post rather than starting again. A request with ten replies is far more visible than ten requests with one each. What we will not do here Promise a date. Ideas get a "yes, queued", a "not soon, here's why", or a "no, and here's why" — but never a schedule. Take clinical feature requests that amount to "tell me what pressure to use". The product explains data; it does not prescribe therapy, and that is a deliberate line. Shipped ideas are announced in Announcements & Updates, credited to the thread they came from. Nothing on SomniTalk is medical advice. Talk to your own clinician before changing therapy.